FAQ

Questions people often ask

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Working with us

Which countries do you work with?

Clients anywhere in the world. We work remotely with overlap hours for Australia, the Middle East, Europe & North America.

Do I need technical knowledge?

Not at all. We explain everything in plain language, handle the technical work & train your team to use what we build.

How do we communicate during a project?

Through WhatsApp, email and a short video call each week, whichever suits you.

Do you work with small businesses?

Yes. Most of our clients are owner-led or growing companies.

Pricing & timelines

How much does a project cost?

It depends on what you need. After a free discovery call we send a fixed quote with a clear scope, so you know the full cost before any work starts.

How long does it take?

Websites and chatbots usually take a few weeks. Larger AI systems are planned in phases, with something working early so you see value quickly.

Which currencies do you invoice in?

USD, AUD, GBP, AED or INR. Indian clients receive GST invoices.

Do you offer ongoing support?

Yes. Monthly support plans cover updates, fixes, monitoring and new improvements.

Data & security

Is my business data safe?

Yes. We sign an NDA on request, only access what the project needs and can set up AI privately when data must stay in your own systems.

Who owns what you build?

You do. Once the project is paid, the code, designs and content belong to your business.

Which AI models do you use?

We choose the right model for each job, including leading commercial models and private open-source options.

Still have a question?

Ask us directly. We usually reply the same day.

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